Shipping Policy
We offer FREE SHIPPING for all orders in India.
For all international orders, we charge a small shipping fee depending upon the delivery location and the products ordered.
AINDHRI’s outfits are Made-to-order and takes 4 to 5 weeks for production and dispatch, depending on the garment’s design and style.
Delivery after the product is dispatched from our warehouse, within India takes 2 to 3 business days and internationally takes 5 to 6 business days depending on the location and custom clearance in the destination country. Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.
Order collection from Aindhri retail outlet can be done upon request. Please contact us on +91-9121346547 or +91-9618555092 for further assistance at our customer care email – aindhribymahitha@gmail.com
** NOTE: For any extra customisations or fast delivery requests, please get in touch with us on WhatsApp.
DUTIES AND TAXES
All of aindhribymahitha.com orders are shipped internationally from our warehouse in Hyderabad, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. We take no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.
DELIVERY
Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery.
We prefer to deliver to office or residence addresses.
We do not encourage delivery to P.O. boxes or any other destination where the recipient is not identifiable because of the risk involved due to the value of the goods.
Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of AINDHRI BY MAHITHA . These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.
MULTIPLE DELIVERY SERVICE PROVIDERS
A single service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.